Do you Want Fries with That?December 6, 2017
How many times have you been asked this question, “Do you want fries with that?” Or how about, “Would you like to make it a combo?”
Upselling is something we encounter every day, but how many of us are doing it at our properties? With AOS and Mosaic Software, we make upselling easy from the reservation screen forward. Take a look at this short video on how we train our staff-and program our software-to upsell housekeeping to our cottage guests.
This upselling feature provides clear communication, positive guest experience, and income for the property. So next time your staff books a cottage, ask, “Would you like a mid-week clean with that?”