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Author: advanced-outdoor-admin

The Love/Hate Relationship with OTA’s (Online Travel Agencies)

May 14, 2019

The entire hospitality world has a Love/Hate Relationship with OTA’s. At AOS, we love them more than hate them. Like it or not-they are here to stay. Sites like Booking.com, Expedia, and Air B&B, take your roofed accommodations to an audience you might never find without them. With the impending release of the game changing-Book … Continued

Rolling Out the “You’re Not Welcome” Carpet

May 11, 2019

As I meet park owners all across the US I continually see a familiar pattern with many of them.  And though they would never intentionally do so, they are turning away guests and quickly killing future business. Snowbird parks can be particularly guilty of this bad business practice. Many owners, having relied on the tried … Continued

Back by Popular Demand-Our Florida ARVC Power Point

May 10, 2019

You were all so kind to me at FARVC-thank you for once again reminding me of why I love this industry. As promised, you can find my Powerpoint presentation here. The entire video will be posted as soon as we do our edits. Please let us know how we can help you take your park’s … Continued

Next Level Customer Service

May 4, 2019

With clients across the US, and technology partners around the world-we travel-ALOT! When it comes to customer service, you would think most travel related companies understand the concept. It should go something like this-Guests have spent time and money to come to your place or use your services-and making their their trip a memorable one … Continued

Missed Opportunities Means Lost Revenue

April 17, 2019

A few weeks ago when traveling, we called a major resort chain and their auto attendant told us to hold on, we were the 298th caller in line. NO LIE! When asked if we wanted to continue to hold, guess what we replied? Missed calls or closed doors often means lost revenue. If a guest … Continued

Coming Soon-Florida ARVC Keynote

April 12, 2019

It will not be long until our team hits the road for the 2019 FARVC Convention. We will be live at our booth and our CEO Kathleen Walsh will be the keynote speaker at the opening day breakfast. Kathleen’s presentation will be, “Turn $3 into $10,000” and will highlight how modern technology and revenue management … Continued

Long Term Rentals Made Easy-New Year-Newbook

April 6, 2019

Long term rentals can be a bit of a challenge in property management systems. Guests paying at different times and in different intervals, remembering to charge and collect, all of these can be a challenge in a standard PMS system. Newbook has taken the challenge and the guess work out of long term rentals. Take … Continued

A Winter of Winning

April 5, 2019

Our new parks are just wrapping up their 2019 first quarters, and we could not be more excited about their performance. The following case studies are year one AOS parks. They are spread throughout the United States and range from 40 to 300 sites. Clearly, they benefited from the work our team put into their … Continued

All Dressed Up and Going Nowhere

March 29, 2019

One of the most oft made mistakes when it comes to marketing is allowing a “Friend,” or a less than professional company build your website and manage your SEO and Keyword optimization. You can find your site “All Dressed Up and Going Nowhere.” Without the proper tools, plugins, and SEO Optimization, your site might be … Continued

Listen to our Podcast Here

March 16, 2019

We are thrilled to be the most recent podcast released by RV Daily Report and Greg Gerber. Take a listen and hear our CEO Kathleen Walsh, and our Sr VP Bob Gillcash, discuss the latest in industry trends and AOS client services. If you do not follow Greg, do yourself a favor and sign up … Continued