Turning the Corner
There is a lot to be said for making the hard decisions and finally turning a corner. This month has been that kind of month for us at AOS.
We have worked hard with clients all across the US-trying to change the culture of their parks and team members. It is a tough process-and there is always pain along the way. However, if everyone hangs on and goes along for the ride, the final results are rewarding.
One of our GM's told our owners, "The AOS team has taught me more in a month than I have learned in years. There is never a time I needed something or needed a question answered that they were not able to assist me"
Another team member at a park said, "Thank you for sending your staff to our park. We have learned so much and are finally becoming the type of park we always wanted to be."
These comments make our day and they remind us why we work so hard and travel so often. It is why we have established guidelines, procedures, SOP's, and support systems so our parks and their staff can succeed. There is nothing better than seeing dedicated team members finally have the support they need to not only survive, but thrive.