Five Feet Five Words
In hotel training, we learned that if we were within five feet of a guest,…
Math You Can Trust………Amenities=Rate+Occupancy
One of the questions we are asked most often is, "What amenities should I build…
The Myth That Everyone Is Replaceable
I have always hated the saying, "Everyone is replaceable." First of all, because it devalues…
“A Rising Tide Lifts All Boats” John F. Kennedy
Having just left Moab, Niagara Falls and Acadia National Parks, I could have written this…
To OTA or Not OTA-This Is The Question
Every week there seems to be a debate over the value of list inventory on…
Reputation Is Earned
AOS team members across the country had a high level training this week on Reputation…
June Newsletter-AOS Happenings
Our clients should have received our monthly newsletter highlighting what has been happening at AOS…
